Summary

Problem

Approach

Outcome

Reflection

PICNIC TECHNOLOGIES • 2022

BACK

BACK

Designing the first planning tool for fulfillment center employees

Over six months, I contributed to the early design of an internal planner for runners in a fulfillment center, identifying key usability and workflow challenges.

ROLE

UX Researcher

TEAM

PO, PM, UX Designer, Copy writer

TIMELINE

April 2022 - September 2022

User testing

Rather than conducting generative research, this study focused on user testing of features, specifically the login screens and the initial planner experience.

Rather than conducting generative research, this study focused on user testing of features, specifically the login screens and the initial planner experience.

Iterative 6+ feedback cycles

Through iterative testing, we evaluated the planner’s more complex features to understand how users select and transfer their shifts.

Through iterative testing, we evaluated the planner’s more complex features to understand how users select and transfer their shifts.

First V1 shipped 🚀

After thorough experimenting and testing we were able to ship the first version of the internal application into production.

After thorough experimenting and testing we were able to ship the first version of the internal application into production.

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